Katy Hartwick
Ramblings of Public Relations Grad Student...
Monday, September 26, 2011
Change of address...
Friday, September 23, 2011
Vaginas: the center of civilization? Summer's Eve sure thinks so.
For whatever reason, if you haven't seen these borderline racist vaginal cleansing ads (which have since been removed from YouTube), you may want to check them out before reading on.
These ads were the subject of a discussion we had in my Strategic PR course last week. Luckily, the class is comprised of about 8 women, so we were able to open up about the subject of feminine hygeine more freely. But even with our college-educated, forward-thinking XX chromosomes, we were still cringing while watching these ads.
One student noted that they designed these ads to be purposely controversial in order to stir up product recognition. But just because people were (and still are) talking about these ads, are women actually going out and buying the products? And how did the audacious Summer's Eve ads differ from other ladybit-related ads, like the U by Kotex ad that mocked the ridiculousness of past tampon ads?
In my opinion, in order to run a successful campaign centered on controversy, you have to:
1. Know your product.
I get where they were coming from. Angela Bryant, marketing director for Summer's Eve, defended the ads by saying:
The whole category has been talking to women the same way since feminine hygiene products have been in the marketplace, and ironically, many media outlets won’t even allow the use of the word 'vagina' in advertising. We are way past-due for a change.They were trying to make a point. Pave a path. Habituate the word "vagina" in the American advertising vernacular. I get it. But the problem remains that vaginal cleansing products are still a bit taboo. And by using a simulated vagina puppet - as Colbert called it - in your advertsing, in conjunction with racial stereotypes, you're pretty much betting on the fact that you're going to offend people. I consider myself a modern woman, and I was offended by these ads.
2. Know your audience.
I think our class unanimously agreed that had these commercials been targeted at the opposite sex for a hygenic product for men, the reaction would have been much different. Someone brought up the Axe "Wash Your Balls" commercial that received a much different audience reaction. And while this may upset the feminists of the world, I have to admit that America may not be quite ready for in-your-face vagina commercials just yet. One of my female professors was actually in the room at The Richards Group when these ads were pitched to Stan, so I'll have to get her take on the matter. That will be the subject for a later post.
3. Know that controversy tends to work better for cause awareness, rather than selling products.
In my opinion, controversy tends to work better in advertising when it's tied to a cause. You may remember the "This is Your Brain on Drugs" commercial from Partership for a Drug Free America in the 1990s or any of the Truth anti-smoking ads. I believe these are examples of when controversy is essential for making a point, changing attitutes, and promoting action. Feminine hygeine, on the other hand, is already an uncomfortable and private subject for most women. I'm not sure this tactic was appropriate for such a subject.
That's just my two little cents on the issue, but I'd like to know what you think.What other controversial ads have you found to be most successful? Do you think there's a double standard when it comes to personal hygeine advertisements? Is that okay? And finally, do you think America is ready for vagina hand-puppets?
Happy Blogging,
Katy Hartwick
@katyhartwick
Friday, September 16, 2011
Strategy: why your business stinks without it
Sunday, September 11, 2011
LinkedIn: the most underappreciated web tool you aren't using
Updating your status frequently, and with relevant and professionl information, keeps you at the top of your connections' lists. And whereas Twitter and Facebook archive all your previous posts and updates, LinkedIn only shows your most recent message. Therefore, it's important to make sure you're LinkedIn updates are professional, interesting, and can potentially remain on your page for an extended period of time.
Merrill suggests posting at least once or twice per day, and to post about a business event you're attending or to share pertinent media links. Also, make sure your updates relate to what you're trying to accomplish on the site (find a job, gain credibility, strengthen business relationships, etc.).
And if you're cringing over the idea of having to log on to multiple sites everyday to update your statuses, fear not! Once you add Twitter to your LinkedIn profile, you can just use the #li or #in hastags when you tweet, and it will automatically cross-post to LinkedIn. Behold the power of technology!
The search capabilities of LinkedIn can also be a powerful tool for whatever your professional goals may be. Most people opt for the basic, free account, but there are many useful benefits to the monthly paid accounts. For one, whereas with the free account you may only see 100 or so results, the paid accounts get you a much wider access to accounts. Whether or not you should purchase the premium package depends on how you're trying to use the site. If you're recruiting or trying to really expand your brand, the paid account may be the way to go.
With that said, I urge you to do the following things to improve your LinkedIn page:
- Set up your Twitter account in LinkedIn so you can cross-post your status updates
- Fill that sucker up! Because your printed resume is often a single-page representation of your abilities, you can use your LinkedIn page to really lay it all out on the table, in detail.
- Join at least 25 groups to which you relate. Clubs, schools, societies - you name it, it's out there!
- Connect with at least 20 people. Research says people with 20 or more connections are more than 30% more likely to be sought after for a job than those who have five or fewer connections.
Happy Blogging,
Katy Hartwick
@katyhartwick
Friday, September 9, 2011
QR-coding on a Friday night? Yes, please!
Why you’d be stupid not to use PR to reach your business goals
In my PR graduate seminar class this past week, we discussed the strategic planning aspect of public relations. Using ConAgra's food fake out as an example of how poor PR planning can produce less-than-desirable results, we discussed how strategic planning is arguably the most important element of PR.
People tend to think of PR as only media relations (I've been guilty of such PR blasphemy myself), but it's important to understand that PR can be an invaluable tool for reaching your business goals.
Earlier this week, I tweeted about this video about PR planning and how PR practitioners are more like "strategic counselors" than press release-writing zombies.
Heather Whaling, president of Geben Communication, discusses how her boutique agency steps in to tell clients, "Here's where you are, here's where you want to be…and here's how you can use communication for those business goals."
Developing a proper strategic plan for your business' communications leads to successful programs that are preventative and proactive, rather than simply reactive.
One of the key ingredients missing from ConAgra's plan for their bait-and-switch marketing ploy was to know your audience. If you want to convince people to buy preservative-laden frozen foods, maybe – just maybe – you shouldn't invite health-conscious food and lifestyle bloggers to be your guinea pigs and, ultimately, your product endorsers.
Those angry bloggers took to their sites to scold ConAgra for their blatant attempts to trick them into liking their products. What ConAgra failed to understand was that most of these bloggers viewed "healthy" and "natural" as the most important factors in the food they ate. Therefore, no matter how delicious their reheated lasagna proved to be, it was still from a box. To me, that would be like a chef hiding meat in a casserole, serving it to a vegetarian and saying, "See! It still tastes good!" How ConAgra didn't see this while planning this elaborate ruse just baffles me.
What other advertising schemes had you saying, "what the hell were they thinking!?"
Happy blogging,
Katy Hartwick
@katyhartwick
Thursday, September 8, 2011
When reality gets in the way of reality TV
A trending topic in the blogosphere these past few weeks has been in regard to the Real Housewives of Beverly Hills' crisis management. If you aren't privy to shameless reality TV news, one housewife's husband committed suicide this past month following his pending divorce and public financial mess. This occurred soon before the second season of the show was supposed to premiere, and many PR professionals wondered how the network, Bravo, was going to handle the situation.
I admit that I've indulged in the catty babbling of the 'Real Housewives' franchise – hey, we all have our guilty pleasures - but I was very put-off by this. I agree with Garcia; the show completely dropped the ball here. I understand that the old adage states, "the show must go on," but this just left a bad taste in my mouth.
I don't necessarily agree that the show should've been scrapped, but I do feel that by choosing to continue airing episodes, they should have removed the Armstrong storyline in its entirety. In my opinion, they could have acknowledged the tragedy in an off-screen interview with Bravo officials and willing cast participants without adding it into this season's story arc. I feel they should have announced that, out of respect for the Armstrong family, all footage of Russell (and consequently, Taylor) would be excluded from the season. I just don't see how keeping it in the show could come off as anything but capitalistic. Although, as nauseating as it is to admit, I'm certain the ratings for this show will skyrocket if the deterioration of the Armstrong marriage is aired. That's just how our rubber-necking society rolls.
While there were definitely more pressing issues in the news this week, I thought this served as a good example of PR crisis communication gone awry. I'm curious to see how other people my age felt about Bravo's strategy. For anyone who watches (or just has a strong opinion about) the show, how do you think it should have been handled?
Katy
@katyhartwick on Twitter